Provider FAQs

Is there a cost for certification?

We DO NOT charge a fee for certification.  Irrespective of whether or not a candidate receives  our certification, we prepare an individual report for each candidate that includes relevant research findings and benchmark scores. However, we provide a number of optional paid marketing services to those candidates that receive our certification. More information about those marketing services can be found here.

How do you identify the service providers that are included in the directory?

Using public and private data sources, our research team identifies service providers that it believes meet pre-determined industry criteria.  Service providers that meet specific industry criteria are then invited to participate in an individual interview to begin the certification process.

Do you rank service providers?

No, we do not rank service providers. We understand that professional services must be uniquely tailored to each individual that needs those services. As a result, one size does not fit all, and, as a result we do not provide a numerical or other ranking of service providers. However, you can rest assured that each service provider that is included in our directory has passed through our rigorous certification process.

Do you create "Top 10" lists?

No, we do not produce “Top 10” lists. We offer those companies that receive our certification the opportunity to participate in a number of optional marketing services.

Do you only select the biggest firms for your directory?

No, we look for service providers that are among the best in their industries, exceed their industry’s standards for professionalism, have no outstanding lawsuits or grievances from clients against them and have a time-tested track record of success.  That can include both large and small firms.

Is this advertising?

We do not offer proprietary advertising services. In fact, only service providers that pass through our rigorous certification process gain access to optional marketing services that we provide.

Do you provide marketing materials for those providers that receive the Leading Providers certification?

Yes, candidates may purchase electronic copies of the Leading Providers certification seal and other materials that can be used by the candidate in numerous venues such as the candidate’s website or in print or other promotional materials.  More information can be found here about each of the optional marketing services available to those service providers that pass the certification process.

Can I market my certification? If so, what are the restrictions on marketing my certification?

Yes, being certified as a Leading Provider announces that an independent third party has researched and confirmed the certified company as a leader among its peers.  Independent research is valuable in a highly competitive market.  However, any press releases, marketing or other advertising using our intellectual property must be submitted to us for review and approval prior to being issued.

I have seen your research lists in various magazines. Are you affiliated with the magazines in which you publish your research lists?

We are completely independent of, not affiliated with, not owned by and not compensated by any of the publications in which our research lists appear.